Hi, I'm Dave Mulqueeney

I’m David, a specialist in Contact Center as a Service (CCaaS), with a deep focus on Amazon Connect. I design and implement customer-centric communication strategies, helping businesses build scalable, efficient, and cost-effective contact center solutions. Beyond the tech, I’ve built and led highly skilled engineering teams capable of designing, deploying, and supporting CCaaS and Amazon Connect environments at scale. My goal is always to deliver seamless customer experiences while ensuring teams have the right skills and tools to innovate and succeed.